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INFORMATION FOR UTAH MEDICAID CLIENTS

Medicaid Information 1-800-662-9651 toll-free or 1-801-538-6155

Utah Medical Benefits
Apply for Medicaid On-Line
Utah Medicaid Brochures in English and Spanish (Español)
Utah Medical Programs Summary Answers to common eligibility requirements and other program information.
Need to change Health Care Providers?
If you live in the Wasatch front (Salt Lake, Utah, Davis, Weber, and Morgan Counties), call the Health Program Representative in your local Medicaid Eligibility Office.
If you live in Tooele or Summit County, call Medicaid Information, toll-free 1-800-662-9651.)
If you live in Box Elder or Washington County, call your local County Health Department.
Locate a Health Program Representative in your area.
Mental Health Services: For information about covered mental health services, call the mental health center listed on your Medicaid Card. If the center identified on your card is not correct, call your Medicaid worker at your local Medicaid Eligibility Office. Also see Member Handbooks for Wasatch Mental Health, Northeastern Counseling Center, Four Corners Community Behavioral Health, Davis Behavioral Health, Davis Behavioral Health - Spanish version, and Central Utah Counseling Center.
Insurance information: The name of your Third Party Liability (TPL) insurance is on your Medicaid card. To change this information, call the Office of Recovery Services, Team 76: Salt Lake City area 801-536-8798 or call toll free in Utah: 1-800-821-2237.
Compare CHIP, Primary Care Plan, Limited Medicaid Plans: chart which helps to explain co-pays and co-insurance fo each program.
Concerns or Complaints: Call 801-538-6417. To call toll-free, call Medicaid Information and ask for Randa Pickle, or send email to randapickle@utah.gov
Estate Recovery - For clients age 55 and older, Medicaid may put a lien on a client's estate in order to collect back the amount Medicaid pays for the client's medical bills.
Being billed for medical services? Please refer to the Medicaid Member Guide, or to the Utah Medicaid Provider Manual, SECTION 1, Chapter 6 - 8, Billing Patients, and 6 - 9, Exceptions to Prohibition on Billing Patients. For copayment information see Adult Program Co-Pay Charts
Can you be charged for services not covered by Medicaid? Please refer to the Medicaid Member Guide, or to the Utah Medicaid Provider Manual, SECTION 1, Chapter 6 - 8, Billing Patients, and 6 - 9, Exceptions to Prohibition on Billing Patients.
Medicaid vocabulary terms - A list of words, phrases and acronymns (abbreviations and initials) that are commonly used in the Medicaid program.
Managed Care Plans - updated information. See all participating Prepaid Mental Health Plans.
Will Medicaid enrollees have their medical information stored and accessed through the cHIE? Medical assistance (Medicaid, CHIP, UPP, PCN) recipients are automatically enrolled in the Utah Clinical Health Information Exchange (cHIE). The cHIE provides a safe place for participating healthcare providers to share and view patient medical information.
Once your consent status has been set to PARTICIPATE, it will remain in effect for five years or as long as you are enrolled in PCN or Medicaid. You have the right to not participate in the cHIE or to change your consent status at any time. For more information, or to opt out of cHIE participation, visit My cHIE or talk to a healthcare provider.